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Webchat: the journey so far

Posted by: Chris Heathcote, Posted on: 17 January 2017 - Categories: webchat
Photo of a webchat advisor looking at a desktop computer screen wearing a headset and using a mouse

GDS started looking at how to support services implementing webchat last year. Since then we’ve completed an alpha and published 8 posts on 4 GDS blogs about our findings, insight and recommendations. Here’s a useful roundup of all the webchat blog posts.

Read more of Webchat: the journey so far

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