Developers are users too
Katie Valentine shares some best practice tips on how to run user research sessions with developers, including how to set up an impromptu lab and using a pair programmer.
katievalentine
Katie is a User Researcher on GOV.UK Notify.
From pounds to pennies and months to minutes
Building on our earlier research the GOV.UK Notify team have been looking again at letters, and we thought it would be interesting to share some of our findings.
User research with service teams for GOV.UK Notify
Katie Valentine shares some useful techniques for conducting user research with people working in service teams.