GOV.UK Notify is now a reality with 4 services using the product to send messages to users. And another 70 service teams across central government have contacted the Notify team to say they’d like to use this product to talk to their users.
GOV.UK Notify makes it easier to keep people updated, by helping service teams across government to send text messages, emails or letters to their users.
We are working hard on Government as a Platform to make sure user researchers are doing the right job. We've had some problems figuring out what that job is at times. So we've developed eight principles for how to be a user researcher on Government as a Platform.
Katie Valentine shares some useful techniques for conducting user research with people working in service teams.
On GOV.UK Notify we’ve been encouraging stronger developer engagement in the user research process in an interesting way. Martyn Inglis explains the value of involving everyone in a product team in lab sessions.
Will Myddelton explains why the main users of GOV.UK Notify are the people working in service teams.
The government notifications platform will be called GOV.UK Notify. This post explains what the platform will offer service teams in departments and agencies, and how developers will be able to get easy access to the platform to integrate GOV.UK Notify into their services.