Holly Challenger writes about findings from user research sessions run over the past 6 months, and how these sessions have shaped improvements to the GOV.UK Platform as a Service.
GDS started looking at how to support services implementing webchat last year. Since then we’ve completed an alpha and published 8 posts on 4 GDS blogs about our findings, insight and recommendations. Here’s a useful roundup of all the webchat blog posts.
This post outlines a recent production issue on the Platform as a Service for government (PaaS) and how it was resolved.
GOV.UK Notify users can now upgrade to version 2 of the API. Rebecca Law outlines what’s new in the updated API, and the timeline for removing version 1.
This is the second guest post from Matthew Ford, the Technical Director of Bit Zesty, on the migration of the GOV.UK Trade Tariff service to the Platform as a Service for government (PaaS). Here Matthew writes about the technical lessons learned and how the Bit Zesty and PaaS teams resolved them.
We’re building a Platform as a Service, which will be used to host services from across GDS, and the rest of government. And, we’re looking for a senior product manager to help make this happen.
Katie Valentine shares some best practice tips on how to run user research sessions with developers, including how to set up an impromptu lab and using a pair programmer.
The Government as a Platform team is looking for a Policy and engagement Lead. Ben Welby explains why the team is looking for someone with a strong business to business-to-business background and what their focus in this role would be.
In July, the Trade Tariff became the first service to migrate to the Platform as a Service for government. In this post Matt Ford shares some of the benefits and challenges of the migration.
After the first three weeks of our discovery, we reflected on what we’d learned about user management for Government as a Platform (GaaP) products. The alphas we’d considered were too influenced by the desire to try out a promising technology …