GOV.UK Pay

GOV.UK Pay is the new simple, secure way to pay for government services online. It will make it easier and more efficient for government to process payments, saving time and effort for service teams across government.

Partners in research

Photo of GDS' user testing lab

Dominic Hey (Ministry of Justice) and David Ware (Government Digital Service) spotted an opportunity to pool resources and partner up on user research. They recently held the first joint usability session, with members of both teams observing.

Building GOV.UK Pay

Photo of GOV.UK Pay sign

Ian Maddison explains how user research has informed the approach and technical decisions in the GOV.UK Pay beta. He also gives an update on the public API, how they're making integration straightforward, and security.