Meera Nayyar is a Customer Strategy Lead for the Valuation Office Agency (VOA). In this guest post, she writes about how the VOA is using GOV.UK Notify to keep businesses informed about changes to their rates with email and SMS messages.
As more and more services begin to adopt our Government as a Platform components, we’ve decided to post regular updates on our progress building them. This is a list of what we’ve done so far in 2017. We’ll iterate the format of these updates to make them as useful as we can.
Back in May last year GOV.UK Notify sent its first messages as part of our invite-only beta release. Now - after 9 months, 3.5 million messages, 32 live services, 850 code deployments, and 500 hours of user research — we’re making Notify available to all of central government.
This post outlines a recent issue with GOV.UK Platform as a Service (PaaS), and how it was resolved.
Holly Challenger writes about findings from user research sessions run over the past 6 months, and how these sessions have shaped improvements to the GOV.UK Platform as a Service.
GDS started looking at how to support services implementing webchat last year. Since then we’ve completed an alpha and published 8 posts on 4 GDS blogs about our findings, insight and recommendations. Here’s a useful roundup of all the webchat blog posts.
This post outlines a recent production issue on the Platform as a Service for government (PaaS) and how it was resolved.
GOV.UK Notify users can now upgrade to version 2 of the API. Rebecca Law outlines what’s new in the updated API, and the timeline for removing version 1.
This is the second guest post from Matthew Ford, the Technical Director of Bit Zesty, on the migration of the GOV.UK Trade Tariff service to the Platform as a Service for government (PaaS). Here Matthew writes about the technical lessons learned and how the Bit Zesty and PaaS teams resolved them.
We’re building a Platform as a Service, which will be used to host services from across GDS, and the rest of government. And, we’re looking for a senior product manager to help make this happen.
Katie Valentine shares some best practice tips on how to run user research sessions with developers, including how to set up an impromptu lab and using a pair programmer.